Our Promise to you
Introduction
Our Privacy Pledge
We understand that privacy is important to you as much as it is to us. That is why we respect your personal information and are committed to protecting it when providing our services to you.
The purpose of this Privacy Statement
The Privacy Statement describes the personal information that may be collected by Quickie Courier.
If you would like a printed version of this statement, you can print via browser, or contact us for a copy. Our contact details are listed at the end of this statement. Alternatively, a summarised version of this Privacy Statement is available via our merchants. Simply ask for a brochure called “Quickies Privacy promise to you”.
Meeting our privacy obligations
Quckie Courier complies with:
- Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Privacy Act);
- Australian Direct Marketing Association (ADMA) Code of Practicein relation to how we market to our customers;
- Privacy and secrecy requirements contained in Part 7B of the Australian Postal Corporation Act 1989 in relation to our handling of mail and postal information;
Collection of personal information
Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether or not that information or opinion is true or recorded in a material form.
When you give us your personal information when you:
- Fill in an application form
- deal with us over the telephone or over contact forms
- have an article sent to you by someone who uses our services or receive a delivery from us
- email us
- provide us with feedback
- complete an online survey
- ask us to contact you
We will collect personal information by lawful and fair means.
Depending on the product of service, if you choose to not provide your personal information when requested, we may not be able to deliver the product or service that you have requested. We will endeavor to make this as clear as possible for each product and service.
In son cases, where it makes sense and is lawful, you can interact with us anonymously, we will endeavour to make this option clear when it is available to you.
Information Security
Quickie Courier is committed to protecting and securing your personal information.
We adhere to technical, administrative and physical procedures to protect personal information from unauthorised disclosure, loss, misuse or alteration.
We limit access to your personal information to individuals with a business need consistent with the reason the information was provided. We keep personal information only for as long as it is required for business purposes or by law.
How to contact us
Quickie Courier is committed to working with all our merchants customers to obtain fair resolution to any complaints regarding privacy.
To contact us, you can call us at our Customer Contact Centre on 1800 QUICKIE between 9.00am – 5.00pm AEST Monday – Friday